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Frequently Asked Question

Enhance your sauna experience with our expert help.

How does an infrared sauna work?

An infrared sauna works by using infrared light to heat the body directly, rather than heating the air around it. This allows the sauna to operate at lower temperatures (around 40-60°C) than traditional saunas (around 80-100°C), while still providing the same benefits of sweating, detoxification, relaxation and pain relief.


How do I maintain my infrared sauna?

Maintaining your infrared sauna is easy and simple. You just need to wipe down the interior and exterior surfaces with a damp cloth after each use, and avoid using any harsh chemicals or abrasive cleaners. You can also vacuum or sweep the floor periodically to remove any dust or debris. You should also check the electrical connections and components regularly to ensure they are working properly.

How long does it take for Duetto heaters to warm up and how long do I stay in the sauna?

Turn your sauna on and warm it up for about 10-15 minutes. The Duetto™ heaters in your sauna will reach their optimal operating temperature in this amount of time. After this short warm-up time, get in the sauna and turn the thermostat up to ensure the heaters stay on continuously max 6 hrs. Generally, your infrared sauna session of 20 - 30 minutes will be good in temperatures between 50-70°C

What are the optimum infrared wavelengths for an infrared sauna?

The optimum infrared wavelengths for an infrared sauna are between 6 and 12 microns, which correspond to the far infrared spectrum. This is the range of wavelengths that can penetrate the skin and tissues up to 4 cm deep, stimulating blood circulation, metabolism and cellular activity. Far infrared heat also mimics the natural heat produced by the human body, making it more compatible and comfortable.

Is infrared heat safe?

Infrared heat is completely safe and all objects give off and receive infrared heat. In fact, it is so safe, hospitals use similar heaters to warm newborns. Infrared is a part of nature and essential for life.The human body gives off and receives infrared in the far infrared band. When a mother rubs a baby’s stomach to relieve pain, it is the infrared heat from her hand that is causing the healing effect.

Do I have to drink a lot of water when using the sauna?

Stay Well Hydrated. We emphasize this because it is essential to stay well-hydrated when using your sauna. It is estimated that 70% of people are dehydrated. When you are dehydrated, your body holds on to water and will not allow you to sweat very much. It is recommended to drink water before you get in the sauna bring a bottle of water into the sauna with you and drink it during your session.